Terms and Conditions

Disclaimer – Terms & Conditions

Terms and Conditions of Use

Please read these conditions carefully. They will form an important part of any contract between Christine Lewis of Wood Tiger Therapies and you.  By using this website you agree that the information provided is non-medical and for information purposes only and is not intended to replace medical or other professional advice.  By applying for therapies with me you agree to be bound by these terms, which by proceeding, you confirm you have read and understood. All of my work and services are conducted under the jurisdiction of UK law.   

General Disclaimer

The content of my website and the products and services offered by me comply with appropriate UK legislation and regulation. Please note I am a Tui Na Massage and Reiki complementary therapist.  I am not medically qualified. Accordingly, I am not able to diagnose medical conditions and/or to offer medical advice. My therapies are not intended and do not purport to replace medical advice and medical treatment. The therapies I offer do not claim to “cure”, “prevent” or “heal” medical conditions. 

If you have an existing medical condition &/or are taking medication, it is your responsibility to discuss any lifestyle or dietary changes you make with your general practitioner, consultant physician &/or other primary healthcare provider. If you are suffering from any undiagnosed/unexplained symptoms irrespective of whether they are causing you concern, please seek medical advice from your general practitioner before you arrange and book any complementary therapies with Wood Tiger Therapies. If you book and proceed with any complementary treatments with Wood Tiger Therapies, it is on the understanding that you have sought medical advice for any health concerns and have been given the all clear by a UK registered medical practitioner.

The contract with Christine Lewis of Wood Tiger Therapies shall be subject to the law of England and Wales and to the exclusive jurisdiction of the English courts. 

Changes to terms and conditions and disclaimer

Christine Lewis of Wood Tiger Therapies may change the Terms & Conditions and disclaimer set out above from time to time. By browsing this website you accept the current terms and conditions and disclaimer. You should check these each time you revisit the site.

Links to other Websites

My website may contain links to other websites. Christine Lewis of Wood Tiger Therapies accepts no responsibility or liability for the content of these websites.

Data Protection, General Data Protection Regulation and Privacy Statement

Christine Lewis of Wood Tiger Therapies will be acting under the Data Protection Act 1998 (“DPA”) and General Data Protection Regulation (“GDPR”) in relation to such personal data and am committed to complying with my legal obligations under these. For your protection I am registered with the Information Commissioner’s Office (ICO).

As a professional therapist, it is necessary for me to keep accurate records on my clients.  Christine Lewis of Wood Tiger Therapies will hold and process any personal data you, the client, submits for the purpose of arranging, formulating and receiving tailored therapy services. Your personal information will only be used for treatment purposes and will not be shared with any third parties, without your express permission. 

While clients are asked to complete and return consultation questionnaires via email in advance of booked appointments, I also print off and keep paper records thereof. Paper records are held securely and are only accessible by me.  By signing your consultation form, you confirm your consent to me holding information about you securely in both paper and electronic format as set out in this section. 

Data for adult clients is held for 10 years in accordance with the requirements of my liability insurers. If the data held relates to a child client, then it is held for a period of 10 years following that client’s 18th birthday.  I dispose of data safely.

You have the right to access the personal information I hold about you and this will be provided within 30 days of your written request, sent to me by email. Any information that I hold about you will be sent to you in electronic format. 

How I will use your data

I use your personal data for the purpose of arranging the provision of complementary therapies with you, to ensure those therapies are safe and suitable for you, and to book future appointments where you have indicated your intention to continue to attend. I would also like to contact you when I have information about new therapies and special offers that I think might be of interest to you; provided you consent in writing. You will be able to select and opt into your chosen methods of contact for appointments and services. 

GDPR, COVID-19, and NHS Test & Trace

GDPR allows me to share contact information from clients with NHS Test and Trace to help minimise the transmission of COVID-19 and to support public health and safety. While consent is not required, Test & Trace is entirely voluntary. Therefore, all clients booking a treatment are asked to confirm whether they consent to their personal data potentially being used in this way.

Payment

Treatments must be paid for in full at the time of booking to secure the appointment slot. Payments are non-refundable. Please see cancellation policy for further information.  Banking details will be given at time of booking. 

Cancellation Policy

At least 24 hours’ notice must be given if you are unable to attend your appointment. In the case of illness or emergency, all reasonable effort will be made to rebook your session at a mutually convenient date and time. In the event of cancellation within 24 hours of the booked appointment 50% of the treatment fee will be retained. For missed appointments with no notification, 100% of the treatment fee will be retained. 

Ethics

I am insured to practise as a member of the Federation of Holistic Therapists and abide by their Code of Conduct and Professional Practice.

Website

The copyright of this website and its content belongs to Christine Lewis ©Christine Lewis 2000-2020.  All rights reserved. Unless otherwise indicated, all content of this website is the property of Christine Lewis and is protected by United Kingdom and international copyright laws.  Material on this website may not be copied, cut and pasted, downloaded or reproduced, wholly or in part, in any way.


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